Effective Date: 10th June 2024

Welcome to MYDINPAY, the loyalty mobile app developed by Mydin Mohamed Holdings Bhd (“MYDIN”). These Terms and Conditions outline the rules and regulations for the use of MYDINPAY, including its e-wallet features powered under the white label arrangement by Wavpay Systems Sdn Bhd (“Wavpay”), a non-bank e-money issuer approved by Bank Negara Malaysia. By using the MYDINPAY app, you agree to comply with and be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using MYDINPAY, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use the MYDINPAY app.

2. Wavpay E-Wallet

MYDINPAY incorporates e-wallet features powered by Wavpay. The use of the e-wallet is subject to the terms and conditions of Wavpay, which are available on the Wavpay website. By using the e-wallet within MYDINPAY, you agree to adhere to the terms specified by Wavpay.

3. User Registration

To access certain features of MYDINPAY, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4. Marketing Use Of Personal Information

You agree that MYDIN and/or its associated persons/organizations collect, use, disclose, store, retain, and/or process all personal data and information that has been provided by you for promotional and marketing purposes under PDPA rules and regulations.

5. Customer Due Diligence and AMLCFT Compliance

a. By registering for an account on MYDINPAY, you acknowledge and agree that the information provided during the user registration process may be used by Wavpay for customer due diligence processing following Anti-Money Laundering and Counter Financing of Terrorism (AMLCFT) requirements.

b. Wavpay, as a regulated non-bank e-money issuer authorized by Bank Negara Malaysia, is committed to fulfilling its obligations under AMLCFT regulations. You consent to Wavpay using your provided information for identity verification, risk assessment, and compliance with AMLCFT requirements as mandated by Bank Negara Malaysia.

c. Wavpay reserves the right to request additional information or documentation from you to meet its AMLCFT obligations. Failure to provide such information may result in the suspension or termination of your MYDINPAY account.

d. You understand and agree that Wavpay may share necessary information with regulatory authorities, as required by law, to comply with AMLCFT regulations and ensure the integrity and security of its e-money services.

e. Wavpay will handle your information under its Privacy Policy, and you are encouraged to review the Privacy Policy to understand how your data is collected, processed, and protected.

By using MYDINPAY, you explicitly consent to the processing of your information for customer due diligence purposes in adherence to AMLCFT requirements, as outlined by Wavpay, the regulated non-bank e-money issuer under Bank Negara Malaysia.

6. Security and Account Access

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your mobile device. You agree to accept responsibility for all activities that occur under your account.

7. Use of MYDINPAY

You agree to use MYDINPAY in compliance with all applicable laws and regulations. Any use of the app for illegal or unauthorized purposes is strictly prohibited.

8. Intellectual Property

MYDINPAY and its original content, features, and functionality are owned by MYDIN. The use of Wavpay’s e-wallet features is subject to Wavpay’s intellectual property rights.

9. Privacy Policy

Your use of MYDINPAY is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

10. Modifications to Terms

MYDIN reserves the right to modify these Terms and Conditions at any time. We will notify users of any changes through the app or via email. Continued use of MYDINPAY after such modifications constitutes your acceptance of the updated terms.

11. Termination

MYDIN reserves the right to terminate or suspend your access to MYDINPAY at its sole discretion, without prior notice, for any reason, including without limitation, a breach of these Terms and Conditions.

12. Indemnity

You hereby agree to indemnify and keep MYDIN indemnified from and against any and all losses, damages, expenses and/or liability whether criminal or civil, suffered by MYDIN, including reasonable legal fees and cost incurred thereto, resulting from your negligence, breach, misuse or failure to observe any of these Terms and Conditions.

13. Contact Information

For any questions about these Terms and Conditions, please contact us at careline no: 1300-30-8786 or careline email: mydincareline@aim-net.com.my.
By using MYDINPAY, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, including the Terms of Use of Wavpay e-wallet.