MYDINPAY – Privacy Policy

This privacy notice discloses the privacy practices for https://mydin.my. This privacy notice applies solely to information collected by this website. It will notify you of the following:

• What personally identifiable information is collected from you through the website, how
it is used, and with whom it may be shared,
• What choices are available to you regarding the use of your data
• The security procedures in place to protect misuse of your information.
• How you can correct any inaccuracies in the information

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site and from our other products and services. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

For purposes such as detection and prevention of fraud, we may also collect your location data from our products or services when activities are performed.

Your Access to and Control over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is
encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job(for example, billing, or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

User Information

In compliance with the Anti-Money Laundering Act (AMLA) as required by Bank Negara
Malaysia, MYDINPAY collects and stores user information, including your full name, address, phone number, and facial data, during the establishment and maintenance of your account. This information is necessary for ongoing verification and audits. User information is retained as long as the account remains active. If an account is dormant or inactive for 12 months, it will be suspended. To reactivate your account, you must contact us and applicable fees will apply for the inactive period.

Furthermore, if the account remains inactive for 6 years, all user information will be
automatically removed from our system. Users can also choose to delete their e-wallet account at any time, which will permanently remove all associated information. MYDINPAY employs robust security measures to protect your data from unauthorized access.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at careline no: 1300-30-8786 or careline email: mydincareline@aim-net.com.my